For a qualifying product fault, we refund your most recent monthly payment or the amount paid for your lifetime plan.
What qualifies
You are eligible when a feature, component, or included download does not work as described when used according to its documented requirements. For example, a supplied component fails to render in a supported setup, a promised interaction is broken, or a purchased download is inaccessible because of a problem with our product.
Tell us what you expected and what happened so we can verify the issue. We may ask for reasonable troubleshooting information or offer help resolving it. A verified qualifying problem is eligible for the refund described below.
How much is refundable
- Monthly plans: the full amount of your most recent monthly subscription payment. Earlier monthly payments are not refundable under this policy.
- Lifetime plans: the full amount you paid for that lifetime purchase.
“Most recent monthly payment” means the latest monthly subscription charge, not all previous months or a calendar-month calculation. We do not add a separate time limit for reporting a qualifying lifetime-plan fault.
What does not qualify
We do not offer discretionary refunds for other reasons. Examples include:
- A change of mind, a different design preference, or choosing another UI kit.
- An accidental purchase, an abandoned project, or no longer needing the product.
- Not using the product or forgetting to cancel a monthly renewal.
- Expecting a feature that was not included or advertised when you purchased.
- A problem caused solely by your own modifications or an unsupported setup, rather than a fault in the supplied product.
For example, “I bought the lifetime plan but decided I prefer a different visual style” is a change of mind and does not qualify. “The included component is broken in the documented supported environment” does qualify.
How to request a refund
Accounts and checkout are currently demos. A support contact will be published here before real accounts or purchases become available.
For a purchase made through a payment provider, use the support contact on your order confirmation. Include your purchase email, order reference, and a description of what isn’t working, with steps or screenshots where helpful. Never send your password or full card details.
After approval
Approved refunds are returned through the original payment method where possible. Processing time depends on the payment provider and your bank. Access covered by the refunded purchase ends, and a refunded monthly subscription will be cancelled to prevent further renewals.
Your legal rights
This policy describes our voluntary refund offer. Any refund, cancellation, or other consumer rights that cannot be excluded under applicable law still apply, even where an example above would otherwise be excluded.